Shipping Policy of NOVADIA LLC

Thank you for choosing NOVADIA LLC. We are dedicated to delivering your products promptly and efficiently. To ensure a seamless shopping experience, please review our comprehensive shipping policy below.

Order Processing and Shipping Timeframes

Orders are processed daily, excluding national holidays. Most orders are prepared for shipment within 1–2 business days. Once your order has been dispatched, you will receive a confirmation email containing tracking information.

Delivery times vary based on the selected shipping method and destination.

Shipping Methods and Costs

We offer a variety of shipping methods to suit your needs:

• Standard Shipping: Estimated delivery within 5–7 business days.

• Expedited Shipping: Estimated delivery within 2–3 business days.

• Overnight Shipping: For urgent orders, please contact us directly to confirm availability.

Shipping fees are calculated at checkout based on your delivery address and the selected shipping method. Free standard shipping is available on domestic orders over $50 within the continental United States.

International Shipping

International shipping is available to select countries. Please note that customs duties, taxes, and other applicable fees are the responsibility of the recipient. These charges may vary depending on the destination country’s regulations.

Order Tracking

A tracking number will be sent via email once your order ships. You can monitor your shipment status using the carrier's tracking system. If you encounter any issues with tracking or delivery, our customer support team is ready to assist.

Shipping Address Accuracy

Please ensure all shipping information is complete and accurate before submitting your order. NOVADIA LLC is not responsible for delays or failed deliveries due to incorrect or incomplete addresses. If you need to make changes to your shipping address after placing an order, contact us as soon as possible.

Damaged or Lost Shipments

We take great care in packing your items securely. Upon receiving your order, please inspect all items immediately. If your order arrives damaged or incorrect, contact us promptly so we can resolve the issue. For lost or significantly delayed shipments, please reach out and we will assist in locating your package.

Customer Support

If you have any questions about our shipping policy or need help with your order, please don’t hesitate to contact our Customer Support Team via the Contact Us page. We are committed to ensuring your experience with NOVADIA LLC is smooth, reliable, and satisfactory.